Services
We Provide Superior IT Services
Our managed IT service plans include our bespoke hosting and cloud server environments, Service Desk support, and proactive backend solutions.
Our reporting solutions keep you informed with as much information as your business requires. Alibongwe Group understands your busy day-to-day operations requirements, and we aim to allow you to carry on yielding more returns in your products and services with minimal downtime due to IT faults.
With 2+ years of experience in the I.T. sector, we offer proactive and preventative IT management. We call this “Best Practices,” and these best practices are managed through:
- Bespoke Service Level Agreements (SLAs)
- Security (firewall, endpoint, server, network, antivirus, anti-malware, anti-spyware, spyware protection and removal)
- Disaster recovery
- Network administration
- Cloud management
- Backups
- Remote support and onsite support
- Hardware and software sales
- Cloud telephony solutions
- Business-grade wireless solutions
- Microsoft exchange email
- Internet (fibre) solutions
- Remote management and monitoring (health check, disk drive analysis, security patch management, system auditing and user policy enforcement)
